Terms & Conditions

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Important Legal Notice

These pages and the documents referred to on them, set out the terms & conditions (conditions) upon which we supply any of the goods and services described on www.carreducker.com.

www.carreducker.com is a site (website) operated by Carreducker, the trading name of Carreducker London Limited a company registered in England with a company number of 9462657 and with our registered address at Studio W9, Cockpit Arts, Cockpit Yard, Northington Street, London WC1N 2NP; Company number: 9462657.

Please read these conditions carefully. By accessing this Website and ordering any goods “you”, as the consumer purchasing goods, agree to be bound by these terms and conditions. We recommend that you keep a copy for future use. Please understand that if you refuse to accept these conditions, you will not be able to order any goods or book services from the website.

Before you place an order, if you have any questions relating to these terms and conditions, please contact us by e-mail cd@carreducker.com or call us on +44(0)20 7813 0093; 10am – 6pm; Monday to Friday.


Your status

By placing and order or making a booking through our website, you warrant that:


You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.


You may place orders online / make bookings at any time; processing will take place during the week day working hours Monday to Friday (excluding UK public holidays and company holidays)

Use of the website


You are provided with access to this Website in accordance with these Conditions and any orders placed / bookings made by you must be strictly in accordance with these Conditions.


You may register your details with us. You will only need to do this once, as they will be held in our customer database in accordance with our own privacy policy. Any further purchases will only require your username or email address and password to be entered. You will be requested to enter the delivery details for your order unless they are the same as the billing address. Alternatively you may checkout using a ‘guest’ account if you do not wish to store any of your information.

Using the Online Store

Stock availability

Description of products

Colours, shapes and sizes

Whilst all reasonable care has been taken in producing the Carreducker online store, we cannot guarantee that the colour reproduction is an exact match with the goods sent to you. Different displays and settings mean that slight variations may occur. Whilst we endeavour to be as accurate as possible, all material sizes quoted are approximate.

Our rights

We reserve the right to:

Price and Payment

Import Duty

The Contract Between You And Us

The contract between you and us is created as follows:

Non-acceptance of an order may be a result of one of the following:

The contract will be concluded in English.

Orders & Refunds

We’re sorry that in most circumstances it’s not possible to make changes to your order once you’ve placed it.

Complaints Policy

Standard Returns Policy

All shoppers based in the EU may return unwanted items by exercising their rights under the (Distance Selling Regulations) as detailed below. We also offer a standard returns policy which covers returns or exchange of any unwanted item(s).


Item Condition






The goods will be at your risk from the time of delivery (or deemed delivery). Ownership of the goods will pass to you when we have received payment for the goods from you in full and the goods have been delivered to you.

Security & Privacy

We hope you enjoy the ease and convenience of shopping on carreducker.com. Your confidence in our website and your internet security are really important to us.

Privacy promise

Your transaction security

Carreducker.com is secure. We realise how important it is to securely store any information that you provide. Carreducker.com uses World Pay for online transactions as we take the privacy and security of your payment and personal details very seriously.


Intellectual property and right to use

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Disclaimer of liability


If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.


No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.


Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Carreducker London Limited and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.


The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.


For any queries regarding our service, please contact us via email orders@carreducker.com, phone +44(0)20 7813 0093 or post. Our company details are:

Carreducker London Limited
Registered office: Studio W9, Cockpit Arts, Cockpit Yard, Northington Street, London WC1N 2NP, United Kingdom.
Registered in England: Company registration number 9462657: VAT No. 971750110


The following Terms & Conditions apply in conjunction with those set out above relating to carreducker.com


Full payment of the course fees must be received at the time of booking. Your place on the course cannot be guaranteed until full payment is received.

Methods of Payment

Minimum age requirement

We cannot accept bookings from or for students under 18 years of age.

Materials and equipment

Late applications

Cancellations by us

Cancellations by you



Class postponement

Force majeure

Overseas applications

Student visas


Student conduct


CarreDucker bespoke shoe service

These terms and conditions apply to the bespoke and made to order services supplied by Carreducker, the trading name for Carreducker London Limited and include all footwear made by Carreducker to order or to commission including boots, shoes, slippers etc.


Any quotation given by Carréducker is an invitation to place an order with the company only and is valid for 90 days from its date.

Confirmation of Order/Contract



Wearing in / fitting tolerances


Warranties (Guarantee)


All notices given by you to us must be sent either by email to customerservices@carreducker.com or by post at the address set out in this document. We may give notice to you at either the email address or postal address you provide to us when placing an order, or in any of the ways specified in this document. Notice will be deemed to be received and properly served immediately when posted on the website, 24 hours after an email is sent or three days after that date of posting any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter that such letter was properly address, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.


Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of England and Wales without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the Courts of England and Wales in respect of any disputes arising in connection with the Website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.