Thank you for your order
We are doing everything that we can to ship orders weekly, but there are sometimes short delays if we are re-stocking certain tools, supplies or kits and of course some items such as lasts, uppers, kits and Barkan desert boots and Tor boots are made to order, so delivery times are longer.
We will let you know if there is a significant delay, but if you need your items urgently or for a particular occasion, please do email us at firstname.lastname@example.org to let us know as soon as possible. Once shipments have been collected courier delays are unfortunately out of our hands, but we will supply you with tracking information so that you can keep an eye on your shipment too.
To help to avoid any disappointment, please do try to order as early as possible, especially at busy times such as Christmas and the school holidays.
Thank you again
Deborah & James
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